Text messaging
SMS Terms
These terms explain the conditions for any text messages separately requested from Venue Forward. Venue Forward is a brand operated by Yilma.
1. Who sends the messages
These terms apply to text messages from Venue Forward. Venue Forward is a brand operated by Yilma. Email support is available at contact@venueforward.com.
2. Who the program is for
This messaging program is for wedding venue owners, operators, and their team members who contact Venue Forward about our services. We do not text people who have not contacted us and given consent.
3. How consent works
The website chat widget asks for text-message consent separately from the phone-number field. Emailing Venue Forward, providing a phone number, requesting a call, or making an inquiry does not by itself give SMS consent. Consent choices are optional and must be selected by the visitor.
4. Separate message choices
The chat widget presents separate consent choices for informational messages and promotional messages. Consent to one type does not provide consent to the other, and either may be withdrawn at any time.
5. Message frequency
Message frequency varies according to the messages you separately agree to receive and, for conversational messages, the activity related to your inquiry or scheduling.
6. Carrier charges
Message and data rates may apply. Your mobile carrier may charge for messages you send or receive, depending on your plan. Venue Forward does not charge for the messages themselves.
7. How to stop
Reply STOP to any message to end text messages from us. You will receive one confirmation that you have been unsubscribed, and we will send no further texts to that number unless you opt in again. You can also email contact@venueforward.com to be removed.
8. How to get help
Reply HELP to any message for assistance, or email contact@venueforward.com. Support is provided by email.
9. Carrier delivery
Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, device, and network conditions, and cannot be guaranteed.
10. Business contact details
Venue Forward is a brand operated by Yilma. Business mailing address: 437 York Avenue, Saint Paul, MN 55130. Business email: contact@venueforward.com. Business phone: (651) 500-1380. This is an online business; there is no walk-in office.
11. Privacy
The chat widget can collect a phone number and separately selected text-message consent. Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. See the Privacy Policy for more information.